Your Privacy Matters
This Privacy Policy explains how OSS Commerce collects, uses, and protects your information when you visit our website and use our services.
Last updated: January 15, 2025
Information You Provide
- Contact Information: Name, email address, phone number when you contact us or sign up for our newsletter
- Account Information: When you create an account or use our services
- Communication Data: Messages you send us through contact forms, chat, or email
- Marketing Preferences: Your choices about receiving communications from us
Information We Collect Automatically
- Website Usage: Pages visited, time spent, click patterns, and navigation paths
- Device Information: Browser type, operating system, IP address, and device identifiers
- Cookies and Tracking: We use cookies and similar technologies to improve your experience
We use the information we collect to:
- Provide Services: Deliver, maintain, and improve our website and services
- Communication: Respond to your inquiries and provide customer support
- Marketing: Send you newsletters, updates, and promotional materials (with your consent)
- Analytics: Understand how our website is used and improve user experience
- Legal Compliance: Comply with legal obligations and protect our rights
- Security: Detect, prevent, and address technical issues and security threats
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our website and services, such as:
- • Email marketing platforms (MailerLite)
- • Website hosting and cloud services
- • Analytics providers
- • Customer support tools
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information, including:
- • Encryption of data in transit and at rest
- • Regular security assessments and updates
- • Access controls and authentication
- • Secure hosting environments
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications at any time
- Objection: Object to certain types of processing
To exercise these rights, please contact us at [email protected]
We use cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
General Contact: [email protected]
We will respond to your inquiry within 30 days of receipt.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.