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Frequently Asked Questions
Quick answers to the most common questions about OSS Commerce.
How do I install OSS Commerce apps?
Installing our apps is simple! Visit the Shopify App Store, search for any OSS Commerce app, and click "Add app." Our apps integrate seamlessly with your existing Shopify store and can be set up in just a few minutes.
What makes OSS Commerce apps different?
Our apps are designed to work together as an integrated ecosystem. When you install multiple OSS Commerce apps, they share data and functionality, creating automated workflows and enhanced features that standalone apps can't provide.
Do you offer refunds?
Yes! We offer a 30-day money-back guarantee on all our apps. If you're not completely satisfied, contact our support team within 30 days of purchase for a full refund.
How does the ecosystem discount work?
The more OSS Commerce apps you install, the more you save! Discounts are automatically applied: 10% off with 2 apps, 20% off with 3 apps, and 30% off with 4+ apps. No codes needed!
What support do you provide?
We provide comprehensive support including live chat, email support, detailed documentation, and video tutorials. Our support team is available Monday-Friday 9 AM - 6 PM BRT.
Can I migrate data from other apps?
Absolutely! We offer free migration assistance for most popular apps. Our team will help you transfer your data and settings to ensure a smooth transition to OSS Commerce apps.
Still Need Help?
Our support team is here to help you succeed. Get in touch and we'll resolve your questions quickly.